Refunds & Returns Policy

Effective Date: July 5th, 2024

This policy applies to all purchases made through peritik.com and any related sites or applications (collectively, the "Site"). Online purchases can be exchanged, credited, or refunded within 30 days of the shipping date. Returned items must be unwashed, unused, undamaged, and with all tags attached. Jewelry must be in its original packaging. Returns must include the packing slip and customs documents if applicable. Sale items, cosmetics, clearance items, and gift cards are final sale and cannot be returned or exchanged unless required by law.

Holiday Return Policy

Gift items purchased online from November 12th each year are eligible for return until January 6th of the following year, or within 30 days of the shipping date, whichever is later. Refunds for online purchases returned by mail will be credited to the original payment method. Purchases made with PayPal and Apple Pay are only eligible for exchange or store credit. All returns and exchanges are subject to Peritik's Returns Policy.

By Mail

Mail exchanges are only processed for damaged, defective, or incorrect items. Return the merchandise within 30 days of the shipping date to our online returns address. The refund amount includes the purchase price after any discounts or rewards, plus original and return shipping costs if a shipping receipt is attached. Use a trackable shipping service. Only standard shipping services will be reimbursed. Select the appropriate return reason code and specify the damage, defect, or incorrect item on the return form. If items are returned due to customer error (e.g., wrong size, no longer wanted, wrong color), a 10% restocking fee will be deducted, and the customer pays for return shipping. Refunds will be made to the original gift card, electronic gift card, or store credit used for the purchase. Retain these after your online purchase for refunds and future purchases.

Arbitration Notice

Except for certain disputes described below, you agree that disputes between you and Peritik will be resolved by binding individual arbitration, waiving the right to participate in class actions. Excluded disputes include those related to intellectual property. All disputes will be resolved by binding individual arbitration under the American Arbitration Association's rules. You may opt-out within 30 days of this arbitration provision by writing to:

Include your name, residence address, email used for your Peritik account, and a clear statement of your opt-out decision.

If any provision is deemed unenforceable, it will be severable, and the remaining provisions will remain in effect. Peritik reserves the right to modify this dispute resolution provision, but changes will not apply to disputes arising before the amendment's effective date. This agreement will survive the termination of your relationship with Peritik. For legal or equitable actions related to arbitration, excluded disputes, or if you opt-out, you agree to resolve disputes exclusively in courts located in San Francisco, California.

For full policy details and conditions, refer to the original document or contact contact@peritik.com.