FAQ

No, registration is not required to place an order. You can register after completing your purchase or check out as a guest. Registration is free, quick, and saves time on future purchases.

Expand the navigation side bar, at the very bottom you'll see a login button. Click the login button to navigate to our signup/signin page.

1. Saves time by eliminating the need to re-enter your shipping and billing address for each purchase.

2. Allows you to save items in your cart for future consideration. However, please note that items in the cart are not guaranteed to be in stock until the checkout process is completed.

• Visa
• Discover
• MasterCard
• American Express
• JCB
• PayPal
• Peritik Gift Cards
• Cash on Delivery
• Apple Pay
• Google Pay
• Amazon Pay
• Shop Pay
• Meta Pay
• Venmo

Yes, shopping on our online store is secure. Click here to see how we protect your information.

Generally, no. For special orders, contact us our page here or social media.

If a shipping label has not been provided, promptly email us with the order number and name to cancel your order. Otherwise, orders cannot be modified or canceled after order has been processed.

Some ways to obtain information regarding your order:

• Log into your Peritik account and click on "Previous Orders."
• Check your email for a confirmation emails which are typically send 30 minutes after order placement.
• Contact us through our page here or social media

During the checkout process, our system validates the provided information to detect potential fraudulent activity. This may occur if the information is incorrect or does not match the card details.

If your recent order was canceled, we will provide information regarding the issue. However, you are welcome to reach out to us here for further assistance.

If you placed a custom order requiring our assistance, please expect a longer delivery timeline as we may need to source certain out-of-stock items. We will keep you informed about the order process and provide a shipping label.

We use USPS or UPS for all shipments which begins at $5 and usually takes 2-5 business days

A confirmation email with tracking information is sent once your order is shipped.

If you cannot find the email or need assistance, reach out to us here.

Our products come with a 30-day money-back guarantee. Learn more about it here.

Gift items purchased online from November 12th each year are eligible for return until January 6th of the following year, or within 30 days of the shipping date, whichever is later. Refunds for online purchases returned by mail will be credited to the original payment method. Purchases made with PayPal and Apple Pay are only eligible for exchange or store credit. All returns and exchanges are subject to Peritik's Refund & Return Policy.

Allow 7-14 business days from receipt of your returned product for validation, plus 1-2 billing cycles for the refund to appear on your statement.